Once we have received your order, we want you to have it as soon as possible.
When in stock, goods are normally dispatched in 1-4 days, usually within 48 hours. If an item is out of stock, this will be noted on the relevant page of the website, if not you'll be notified by an email. You can request to be informed by email when it comes into stock. Orders received over the weekend will be processed at the start of the following week.
Goods are dispatched by a DHL Ireland. Standard Irish delivery fee is 6,90 € inc.VAT for all items (blankets, pillows, etc.).
If you are not going to be in when your goods are delivered, please give us clear instructions about where we can leave your parcel.
Please advise us if your order is needed by a specific date so that we can meet your requirements.
We are sure that you will be completely thrilled and satisfied with your purchase from Fluffy Fields but if for any reason, you should decide not to keep it, you can send it back to us.
Returns must be made within 14 days of receipt and the goods must be unused and returned to us in their original packaging. Please include your name, address and order number with the goods you are returning, plus the reason for returning them. All carriage costs incurred with exchange or refund goods is at the customer's expense.
We do not accept responsibility for returning goods that are lost in transit.
Returns should be made to our business address:
Johnstown Business Centre