Terms and conditions of use

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

Liability

The Fluffy Fields’s total liability for any claim arising out of any order placed by way of the Website, whatever the nature of the claim, shall not exceed the price of the Product(s) supplied by us to the Customer plus any postage charges incurred.

The Fluffy Fields cannot accept any liability for a failure to comply with specific instructions on the Website or in any brochure issued by "Us". Customers’ statutory rights are not affected by this statement.

Trade Descriptions Act

We make every effort to ensure that our goods are portrayed accurately in the Brochure and on the Website but small variations in colour may occur. Many of our goods are handmade and are of natural fibers and so some small distinctions in colour and/or pattern may occur. All measurements are approximate, and we cannot be held responsible for variations in colour dependent on the calibration and setting of your computer screen.

Placing an order

You are deemed to place an order with us by ordering via our online checkout process. We will send you an order acknowledgment by email, detailing the products you have ordered from our Website ("Products“ or "Product“).

We may refuse to accept an order:

(a) Where goods are not available
(b) Where we cannot obtain authorization for your payment
(c) If there has been a pricing or product description error
(d) If you do not meet any eligibility criteria set out in our terms and conditions
(e) If the order is to be delivered outside of Europe. For orders outside the EU, please contact us at info@fluffyfields.ie

Cancellation

To cancel a Contract in this way, you must inform us in writing within 7days. You must also return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Product(s) while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

Payment and Price

All prices quoted on the site exclude delivery costs and include Irish VAT (23% or 0%). Prices are as quoted on the site but are liable to change. Any changes will be confirmed to you at the time of ordering. While we check carefully to make sure the right price is shown if a price shown is an obvious error (and would have reasonably been recognized by you as a mis-pricing), then we are not liable to sell you the Product(s) at that price. Please check with us and we will verify the correct price.

You can initiate your payment for your order via PayPal.com or bank transfer. If you chose to pay using PayPal you will be directed to the PayPal.com website. In case you chose to pay by bank transfer you will receive the payment instructions via email after confirmation of your order.

Intellectual Property

 The information and material provided on this website are provided free of charge (except where otherwise stated) and solely for illustrative purposes. The information, contents, text, images, including but not limited to HTML code, scripts, and photography is the property of Fluffy Fields otherwise acknowledged) and may not be copied, reproduced, republished, posted, transmitted, or distributed in any way without our express, advance, written consent.

Our right to vary these Terms and Conditions 

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business and our goods, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.